Change Management and Team Mental Models: The Shift to Experience-Based Learning


  • Rachel Hannum University of Pittsburgh
  • Kiersten Maryott University of Pittsburgh


As colleges and universities consider curriculum change as a way to address the skills gap between what employers desire and the skills graduates possess, one challenge is determining what combination of passive versus active learning will best close this gap. There can be resistance to both curriculum change as well as the specific learning approaches (active versus passive) included as part of this curriculum change. The authors discuss the roles of team mental models and change management as important considerations to increase acceptance of both curriculum change and the trend toward active experiential-learning approaches.