The Feasibility of the Balanced Scorecard for Business Games


  • John R. Dickinson


Many business simulation games offer a multiple-criterion scoring feature. Typically, the game administrator may select specific criteria from a menu and may also specify weights for each criterion. The resultant, then, is used as the basis for performance evaluation, in contrast to, say, simple cumulative earnings. In the business management literature, and to a substantial extent in business practice, a multiple-criterion approach to evaluation has been formalized as the Balanced Scorecard. This paper presents a review of the Balanced Scorecard and examines the integration of it for evaluation of simulation game performance.