An Application of Process Control Charts for Attributes as a Form of Classroom Assessment for Experiential Learning


  • Douglas L. Micklich


The use of Total Quality Management Techniques in classroom assessment aids in determining whether a particular process (experiential exercise) is either in or out-of-control and to assist in identifying possible causes of variation in various aspects of this process. Control charts for attributes (non-conformance) were used to assess this process. It was found that sources could be identified where adjustments can be made that would enhance the process. Limiting the number of standard deviations associated with the control also assisted in identifying where the process would considered to be in or out-of-control.