Effectively Preparing Students for Careers in a Global Environment by Integrating Total Quality Management throughout the Business Curriculum

Abstract

In order for the United States economy to revitalize and survive in an intensively competitive international society it has become imperative that the Total Quality Management (TQM) philosophy be adopted and fully implemented. One of the major tenets of this philosophy is personnel training. However, to date the majority of this training has been accomplished at the organizational level. Colleges and Universities have now become aware that to meet their mission effectively, TQM concepts with an emphasis on a global environment must be taught in the classroom.