The Role of Universities’ Extended Learning Department in Assisting Organizations Implement Total Quality Management

Abstract

"The panel will address three major TQM related issues involving institutions of higher education: 1. How can institutions of higher education become suppliers of quick quality training to organizations? 2. How can institutions of higher education best work in partnership with economic development efforts? 3. What leadership role can an institution of higher education play in fostering TQM throughout community organizations. "