Success Factors in Experiential Training for Creative Problem-Solving Teams

Abstract

Members of successful creative problem-solving teams see the most important work-team characteristic. to be: (1) a challenging goal; (2) liking, trusting, and helping each other; and (3) a competent, respected, and fair leader. They value “mutual trust” much more than do members of either engineering design teams or project teams. But they value “team design,” “outside support,” and “member job-knowledge” less.