An Experiential Approach for Teaching Quality Management

Abstract

One example of how experiential learning is being used in the classroom is the Quality Management course for MBA students at the University of Utah. The goal of the course has been to provide a link between education and work experience by moving students beyond lectures, cases, and computer simulations into a “real-world setting”. This paper documents the instructional mode of the course, reveals useful aspects of the teaching strategy used, and exposes questions to be examined.