Use and Effectiveness of an Analogy-Based Expert System

Abstract

An expert system consisting of fast, pertinent retrieval of historical decisions and results was provided to business simulation game players. Use of the expert system improved player performance on the game grading criterion. Expert system usage was greatest at the outset of game play and declined to little or no usage near the end. It is inferred that the expert system aided more in the early strategic phase of game play than later when implementation and operating considerations dominate. Larger teams tended to use the expert system more.