From Case Presentation to Case Facilitation: How Assessment Changed the Capstone Course


  • Peter M. Markulis


Assessment has become an integral ingredient for business schools and most accredited business schools now have an assessment program in place. Since an emphasis on assessment is a relatively new phenomenon, many schools lack the knowledge and experience to use assessment to change and enhance student learning. This paper describes how an assessment program put into place two years earlier produced curriculum changes which the program sponsors believed enhance some of the most important learning goals for a business administration program. The paper outlines the process and substantive changes that took place due to the assessment program. Inherent in the paper are suggestions for schools and faculty interested in using assessment protocols to enrich student learning.