The Incident Process: A Case in Reverse

Resumen

The incident process is intended to develop problem-solving skills through a procedure in which knowledge about the problem is revealed only by an active process of inquiry. Unlike typical case methodology, the student is not initially provided with nearly enough information to adequately address the problem. Often, the case will be initiated by a single question or statement. The case unfolds only as participants ask relevant questions. Though this method was developed by Paul Pigors in his teaching at M.I.T. during the 1950s, our review of the literature covering the past ten years found no references to Pigor’s work on this or to the process itself.