Evaluation of Performance in Management Simulation: A Management Coefficients Model

Resumen

This paper discusses the grading issue for a simulation game being played for the introductory operations management class. Evaluating performance of the game participants has been an issue of great interest and research amongst game administrators. Ultimately, however, whatever means of evaluation are used, the rating has to be turned into a class grade for the participant. For multiple sections playing the same game, an important issue is maintaining consistency in grading. This paper looks at one approach based on Bowman’s [1] management coefficient approach that alleviates the consistency problem and automates the grading procedure.