Total Quality After The Award - The Xerox Story Speakers And Affiliation

Autores/as

  • John Cooney
  • Mike Haravitch

Resumen

This session tracks the learnings of the Baldrige application process to the vision of Quality into the year 2000. It focuses on the implementation of total quality across the operating companies and districts within Xerox. Further it defines the measures and plans of continuous improvement on the Xerox Total Quality Journey.

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Publicado

1992-03-09