The Quality Game
Resumen
The Quality Game simulates a situation in which a firm experiences all sorts of quality problems. The players are called to participate in a quality meeting to analyze the production process, the product and the firms relationship with its customers. Through the implementation of the changes of proposed in the quality meeting, the participants recognize the advantages of total quality management concepts and techniques.Descargas
Publicado
1992-03-09
Número
Sección
Articles